Terms of service

Terms of service

Last updated: 1st January 2026

Welcome to Numorah
These Terms of Service (“Terms”, “Agreement”) govern your use of our website, numorah.com (“Site”), and the purchase of any products offered by Numorah (“we”, “us”, or “our”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. General Information

At Numorah, we focus on creating unique, high-quality pieces designed to elevate your space. Every product is carefully selected and tested to ensure it meets our standards for design, durability, and everyday use.

All transactions made through our website are governed by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use this Site and purchase from us.

3. Product Information

We strive to display our products as accurately as possible, including colours, variants, and descriptions. However, variations may occur due to screen settings or supplier updates.

All products are subject to availability, and we reserve the right to limit or discontinue items at any time.

4. Pricing & Payments

All prices are displayed in the currency selected at checkout and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without notice.

We accept major credit/debit cards and other secure payment methods available at checkout. Payments must be made in full at the time of purchase.

5. Shipping & Delivery

As a dropshipping brand, shipping times may vary depending on your location and supplier availability.
Typical delivery time is 7–11 business days, though delays can occasionally occur.

Shipping times are estimates only and not guaranteed. Numorah is not responsible for delays caused by customs, postal services, or supplier issues.

Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).

6. Returns & Refunds

We offer returns or exchanges within 21 days of delivery, provided that items are unused, unworn, and in original packaging.
Certain products, such as intimate apparel or sale items, may not be eligible for return.

To initiate a return, contact our support team at numorah@gmail.com. You will be responsible for return shipping costs unless the item is defective or incorrect.

Refunds will be processed once the returned item is received and inspected.

7. Order Cancellations

Orders may only be cancelled within 24 hours of purchase, as we begin processing and sending orders to suppliers immediately.
After 24 hours, cancellations cannot be guaranteed.

8. Intellectual Property

All content on the Site—including images, text, logos, and graphics—is the property of Numorah and protected under intellectual property laws.
You may not copy, reproduce, or distribute any materials without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by US law, Numorah shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or products.

We do not guarantee that our Site will always be available or free from errors or viruses.

10. Disclaimer

Numorah makes no warranties, express or implied, regarding product performance, durability, or suitability for specific purposes.

Due to the nature of dropshipping, shipping times, packaging, and presentation may vary between orders.

11. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will take effect immediately upon being posted on this page.
Your continued use of the Site after any changes means you accept the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email:numorah@gmail.com